Contact
Contact StayNest
StayNest is a digital guest guide and AI concierge SaaS for rental hosts, available at dashboard.staynest.site.
Support
For account, billing, refund, privacy, or product support, contact us at staynest2026@gmail.com.
Billing
StayNest subscriptions are billed monthly after any free trial. Payments, tax calculation, invoicing, and recurring billing are processed securely by Paddle.com, the Merchant of Record for StayNest orders.
Response Times & Complaints
We aim to acknowledge support requests within 2 business days and resolve complaints within 14 business days. If your issue concerns a Paddle payment and is not resolved to your satisfaction, you may also contact Paddle Buyer Support at paddle.net.
Policies
Please review our Terms of Service, Privacy Policy, and Refund Policy.